Do you serve both residential and commercial clients?

Yes. M-Cool handles residential and commercial AC repair, installation and maintenance services, plus larger HVAC, refrigeration, ventilation and cold room projects across Kenya.

Which areas does M-Cool cover?

We serve Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Lodwar, Garissa, Kisii and clients across Kenya, with regular support in Westlands, Upper Hill, Kilimani, Industrial Area, Mombasa Road, Kiambu, Thika, Kitengela and Athi River.

Do you work with major equipment brands?

Yes. Our technicians install, service and maintain major HVAC and refrigeration brands including Daikin, LG, Samsung, Carrier, Trane, York, Midea, Gree, Panasonic, Toshiba, Hitachi, Hisense, Mitsubishi Electric, Danfoss, Bitzer and Copeland.

Refrigerator & Freezer Repair

Fridge Repair

Refrigerator and freezer repair for homes, apartments, shops, offices and small businesses with fridges not cooling, leaking, freezing excessively or tripping power.

A fridge that has stopped cooling is urgent because food can spoil, shop stock can be lost and a small fault can become more expensive if it keeps running in a damaged state. M-Cool diagnoses domestic refrigerators, freezers and small commercial fridges, explains the actual fault in plain language and recommends the repair that makes sense for the appliance age, condition and parts availability.

Precise
Temperature Control

Energy
Efficient

Built for
Durability

24/7 Technical
Support

Overview

Refrigerator and Freezer Repair for Real Cooling Problems

M-Cool repairs fridges that are not cooling, freezers that are not freezing, units that leak water, cabinets that build up too much ice, appliances that make strange noises and refrigerators that trip the power when they start.

The inspection covers the cooling circuit, condenser airflow, evaporator fan, compressor, refrigerant condition, thermostat, sensors, start relay, overload protector, wiring, drainage and door gasket before a repair is recommended.

Give us the brand, model if available, your location and what the fridge is doing wrong. That helps the technician prepare properly and gives you a clearer next step before the visit.

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Project Detail

Fridge Repair in Real Sites

These project visuals show the type of equipment, installation access and site coordination M-Cool considers when planning fridge repair for homes, offices, hotels, hospitals, cold rooms and industrial facilities.

M-Cool technician checking refrigerator compressor, gauges and electrical readings during fridge repair — Compressor and Controls Diagnosis

M-Cool technician checking a glass door display fridge in a Nairobi shop — Display Fridge and Gasket Checks

Key Features

Built for Performance & Reliability

Cooling Diagnosis

The visit starts by checking the parts that actually affect cooling before any replacement is recommended. That approach separates refrigerant, airflow, electrical and sealing faults before money is spent on parts.

Leak and Drain Checks

Water leaks and frost are traced through drainage, door sealing and defrost behavior because the visible leak is often not the root cause. This keeps the repair focused on what is causing the moisture or frost, not just wiping away the result.

Compressor Testing

Electrical starting parts are tested before a compressor is blamed, which helps avoid unnecessary high cost repairs. Small starting components can cause big symptoms, so testing them first protects the client from guesswork.

Electrical Fault Tracing

Fault tracing covers wiring, controls, sensors and fan motors where the fridge trips power or refuses to start normally. That matters in apartments, offices and rental homes where a tripping fridge can affect the whole kitchen circuit.

Door Seal Repairs

A weak gasket can quietly cause frost, water leaks and poor cooling, so the seal is inspected as part of the diagnosis. A simple gasket issue can overwork the appliance all day, so it is treated as a performance fault, not a minor detail.

Repair or Replace Advice

Repair advice considers the appliance age, condition and part availability, then the client gets a straight answer on the sensible next step. This gives homeowners, landlords and shop owners a practical decision instead of pressure to approve the most expensive option.

Systems & Equipment

Fridge Faults We Diagnose and Repair

Domestic refrigerators and freezers that are not cooling, cooling poorly, switching frequently or failing to hold safe cabinet temperature.

Freezers that are not freezing because of refrigerant leakage, weak compressor performance, fan motor faults, airflow restriction, defrost problems or control issues.

Water leaks, blocked drains, frozen drain lines, worn door gaskets, excess frost buildup and condensation problems inside or around the appliance.

Compressor faults, start relay failure, overload protector problems, fan motor failure, thermostat faults, temperature sensor issues and wiring faults.

Small business refrigeration including bottle coolers, upright display fridges, bar fridges, office fridges and domestic grade refrigeration used in shops or restaurants.

Common Problems We Solve

Practical Fixes Before Problems Grow

In Kileleshwa, a fridge kept warming every few hours because a failed defrost heater had allowed ice to build behind the evaporator coil. Switching it off and on made the fault harder to diagnose, so the coil was cleared and the heater replaced.

In South B, water pooling under a family fridge came from a worn door gasket that let warm humid kitchen air into the cabinet. The gasket was replaced and the drain was cleared so the leak stopped properly.

In Karen, a fridge freezer that had been recharged before was still losing cooling. The leak was traced to a brazed joint, repaired, and the refrigerant was restored after the fault was corrected.

In Kasarani, a fridge that tripped the kitchen circuit looked like a compressor problem at first. Testing showed the compressor was fine, while the start relay and overload protector were causing the startup current problem.

Dirty condenser coils, blocked airflow, damaged seals and neglected drainage can quietly increase power use long before the fridge fails completely.

Guessing at gas refilling or compressor replacement wastes money when the real fault may be electrical, airflow related, drainage related or caused by a worn door seal.

Our Process

How We Build Fridge Repair

Initial Assessment

Symptoms, appliance age, brand, location and recent behavior are recorded so the visit starts with the right context.

Appliance Inspection

Cooling parts, electrical components, airflow, drainage, controls and door sealing are checked before any repair decision is made.

Fault Diagnosis

The likely cause is explained in clear terms, whether the issue is refrigerant, compressor, fan, sensor, gasket, drain or wiring related.

Repair Recommendation

Where repair is practical, the exact fix or replacement part is recommended together with honest guidance on whether the unit is worth repairing.

Repair and Testing

The repair is completed with suitable parts where available, then the fridge is tested to confirm it is holding temperature and not just running.

Customer Guidance

Simple use and warning signs are explained so the same fault is easier to notice before it becomes another emergency.

Ideal For