Fault History
The technician records the symptoms, appliance age, brand, location and recent behavior before opening the unit.
Refrigerator & Freezer Repair
Fridge Repair
Refrigerator and freezer repair for homes, apartments, shops, offices and small businesses with fridges not cooling, leaking, freezing excessively or tripping power.
A fridge that has stopped cooling is urgent because food can spoil, shop stock can be lost and a small fault can become more expensive if it keeps running in a damaged state. M-Cool diagnoses domestic refrigerators, freezers and small commercial fridges, explains the actual fault in plain language and recommends the repair that makes sense for the appliance age, condition and parts availability.
Cooling Diagnosis
Site Fit
Leak and Drain Checks
Scope Clarity
Compressor Testing
Careful Checks
Electrical Fault Tracing
Aftercare
Overview
Refrigerator and Freezer Repair for Real Cooling Problems
M-Cool repairs fridges that are not cooling, freezers that are not freezing, units that leak water, cabinets that build up too much ice, appliances that make strange noises and refrigerators that trip the power when they start.
The inspection covers the cooling circuit, condenser airflow, evaporator fan, compressor, refrigerant condition, thermostat, sensors, start relay, overload protector, wiring, drainage and door gasket before a repair is recommended.
Give us the brand, model if available, your location and what the fridge is doing wrong. That helps the technician prepare properly and gives you a clearer next step before the visit.
Project Detail
Fridge Repair in Real Sites
These project visuals show practical site conditions for fridge repair, including access, equipment placement and the checks guided by homes & Apartments.
Key Features
Fridge Repair Priorities for Real Sites
Cooling Diagnosis
The visit starts by checking the parts that actually affect cooling before any replacement is recommended. That approach separates refrigerant, airflow, electrical and sealing faults before money is spent on parts.
Leak and Drain Checks
Water leaks and frost are traced through drainage, door sealing and defrost behavior because the visible leak is often not the root cause. This keeps the repair focused on what is causing the moisture or frost, not just wiping away the result.
Compressor Testing
Electrical starting parts are tested before a compressor is blamed, which helps avoid unnecessary high cost repairs. Small starting components can cause big symptoms, so testing them first protects the client from guesswork.
Electrical Fault Tracing
Fault tracing covers wiring, controls, sensors and fan motors where the fridge trips power or refuses to start normally. That matters in apartments, offices and rental homes where a tripping fridge can affect the whole kitchen circuit.
Door Seal Repairs
A weak gasket can quietly cause frost, water leaks and poor cooling, so the seal is inspected as part of the diagnosis. A simple gasket issue can overwork the appliance all day, so it is treated as a performance fault, not a minor detail.
Repair or Replace Advice
Repair advice considers the appliance age, condition and part availability, then the client gets a straight answer on the sensible next step. This gives homeowners, landlords and shop owners a practical decision instead of pressure to approve the most expensive option.
Systems & Equipment
Fridge Faults We Diagnose and Repair
Domestic refrigerators and freezers that are not cooling, cooling poorly, switching frequently or failing to hold safe cabinet temperature.
Freezers that are not freezing because of refrigerant leakage, weak compressor performance, fan motor faults, airflow restriction, defrost problems or control issues.
Water leaks, blocked drains, frozen drain lines, worn door gaskets, excess frost buildup and condensation problems inside or around the appliance.
Compressor faults, start relay failure, overload protector problems, fan motor failure, thermostat faults, temperature sensor issues and wiring faults.
Small business refrigeration including bottle coolers, upright display fridges, bar fridges, office fridges and domestic grade refrigeration used in shops or restaurants.
Common Problems We Solve
Fridge Repair Issues We Solve Early
In Kileleshwa, a fridge kept warming every few hours because a failed defrost heater had allowed ice to build behind the evaporator coil. Switching it off and on made the fault harder to diagnose, so the coil was cleared and the heater replaced.
In South B, water pooling under a family fridge came from a worn door gasket that let warm humid kitchen air into the cabinet. The gasket was replaced and the drain was cleared so the leak stopped properly.
In Karen, a fridge freezer that had been recharged before was still losing cooling. The leak was traced to a brazed joint, repaired, and the refrigerant was restored after the fault was corrected.
In Kasarani, a fridge that tripped the kitchen circuit looked like a compressor problem at first. Testing showed the compressor was fine, while the start relay and overload protector were causing the startup current problem.
Dirty condenser coils, blocked airflow, damaged seals and neglected drainage can quietly increase power use long before the fridge fails completely.
Guessing at gas refilling or compressor replacement wastes money when the real fault may be electrical, airflow related, drainage related or caused by a worn door seal.
Our Process
How We Build Fridge Repair
Cooling Diagnosis
Compressor operation, airflow, sensors, thermostat response, door sealing and condenser condition are checked first.
Electrical Testing
Starting parts, wiring, protection devices and control circuits are tested before a major component is blamed.
Repair Advice
The client receives a clear repair or replace recommendation based on fault type, parts availability and appliance condition.
Repair and Holding Test
Where repair is sensible, the fridge is repaired and tested to confirm it can hold the correct cabinet temperature.
Use Guidance
Simple warning signs, cleaning advice and loading habits are explained to reduce repeat faults.
Ideal For
Where Fridge Repair Works Best
Homes & Apartments
Homes and apartments need fridge repair that restores safe food storage without unnecessary replacement costs.
Residential Estates
Residential estates benefit when landlords can resolve fridge faults for several tenants with clear diagnosis.
Landlords
Landlords need practical repair advice that separates sensible repairs from appliances that should be replaced.
Offices
Offices rely on working fridges for staff kitchens, meeting rooms and small refreshment areas.
Small Businesses
Small businesses need fast refrigerator diagnosis because stock loss can quickly exceed the cost of repair.
Restaurants
Restaurants need freezer and fridge repairs that protect ingredients during daily service.
Related Services
Services That Work With Fridge Repair
Commercial RefrigerationCommercial Refrigeration supports fridge repair when homes & Apartments needs coordinated planning on the same site.Learn More HVAC and Refrigeration MaintenanceUse hvac and refrigeration maintenance alongside fridge repair when the building needs connected equipment, controls or airflow decisions.Learn More Cold RoomsCold Rooms can strengthen the fridge repair scope where access, operating hours and future maintenance need one joined plan.Learn More Blast Freezer SystemsThis link helps clients combine blast freezer systems with fridge repair without turning the job into a generic cooling package.Learn More
Brands We Install & Service
Brands and Components for Fridge Repair
We match fridge repair equipment, parts and controls to the installed system, site conditions and service history in Kenya.
LGSamsungHisenseRamtonsBruhmMikaBekoBoschWhirlpoolArmcoVonDanfossTecumsehCopelandBitzer
Why Choose M-Cool
Why Clients Choose M-Cool for Fridge Repair
Diagnosis comes before the quote, so the recommendation is based on the actual fault rather than a quick guess.
Refrigeration engineering experience helps the technician understand both the appliance side and the cooling circuit side of the problem.
Clear advice is given on whether repair still makes sense or whether replacement is the more sensible long term decision.
Faults are explained in plain language so homeowners, landlords, tenants and shop owners can make decisions with real information.
Support covers homes, apartments, rental properties, offices and small businesses that depend on working refrigeration every day.
Service coverage includes Nairobi neighbourhoods and selected locations across Kenya, subject to technician availability and job scope.
Service Areas
Fridge Repair Across Kenya
Fridge repair visits are coordinated around location, appliance type, fault symptoms and rental Properties.
WestlandsKilimaniKileleshwaLavingtonKarenRundaGigiriParklandsUpper HillSouth BSouth CLangataMuthaigaKasaraniRoysambuEmbakasiDonholmRuakaKiambu RoadThika RoadNgong RoadMombasa RoadMombasaKisumuNakuruEldoretThikaNaivashaMachakosKiambuNyeriMeruNanyukiKakamegaKerichoAcross Kenya
FAQs
Common Questions About Fridge Repair
How much does fridge repair cost in Nairobi?+
The cost depends on the fault, appliance model, parts needed, labour and location. A proper diagnosis is recommended before confirming repair cost because a fridge that is not cooling can have several different causes.
Can M-Cool repair a fridge that is not cooling?+
The technician checks refrigerant condition, compressor performance, condenser airflow, evaporator fan operation, thermostat response, sensor condition, drainage, door sealing and electrical components before recommending the repair.
Do you repair freezers that are not freezing?+
Freezer faults are diagnosed against refrigerant leakage, compressor issues, fan motor problems, defrost faults, airflow restriction, faulty sensors, thermostat issues and control problems.
Do you repair refrigerator leaks?+
Water leaks are checked against blocked drains, frozen drain lines, door gasket failure, defrost faults, poor leveling and excess ice formation so the leak is fixed at the cause.
Is it better to repair or replace an old refrigerator?+
It depends on age, condition, fault type, parts availability, repair cost and expected remaining service life. M-Cool gives honest repair or replace guidance after inspection.
Do you provide fridge repair outside Nairobi?+
Service outside Nairobi depends on location, technician availability and the type of repair. Share your location, fridge type, brand and fault description so the team can advise the next step.
Related Resources
Projects, Photos and Guides for Fridge Repair
Related Projects
Need a Custom Fridge Repair Solution?
Send the fridge type, brand, location and symptoms so the technician can prepare for offices.